Question 1

How does the free Starter plan work?

Accepted Answer

The Starter plan is free and allows up to 5 active patients. It includes access to all Heed features, except team creation. No credit card required.

Question 2

Which plan do I start with when I create a Heed account?

Accepted Answer

All Heed accounts start on the Starter plan, the free plan. You can upgrade at any time.

Question 3

Do I need a credit card to create an account?

Accepted Answer

No. The Starter plan is free and requires no payment details to get started.

Question 4

Do the prices shown include taxes?

Accepted Answer

Taxes are applied according to your location.

Question 5

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel at any time. Access remains active until the end of the already paid period.

Question 6

What happens to my data if I cancel?

Accepted Answer

Your data remains in Heed during the period defined in the Terms and Conditions. After cancellation, Heed switches to read-only mode.

Question 7

Can I export my data from Heed?

Accepted Answer

Yes. You can export all your data from your account settings as a CSV file.

Plans that grow with your practice — from your first patient to a full schedule

Included in every plan
without limits from day one